Your order will be processed and shipped within two business days of the order being placed. Please note that some items might require additional time to be shipped. If that occurs, you will receive an email notification from us.

The customer is responsible for all duties, taxes, and customs charges associated with the shipment. If your order is refused and returned to us, you will be responsible for any charges incurred in shipping the package.

It is the customer's responsibility to provide an accurate and correctly spelled shipping address. We are not responsible for any expenses or issues related to incorrect or misspelled addresses.

We offer various shipping methods, and the available options will be displayed during the checkout process. The shipping costs will be calculated based on the selected shipping method and the destination.

Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to track the progress of your package.

We strive to ensure that your order arrives in a timely manner and in good condition. However, please note that we cannot be held responsible for any delays or damages caused by the shipping carrier or any unforeseen circumstances beyond our control.

If you have any questions or concerns regarding your order or the shipping process, please don't hesitate to contact us at info@petitvagabond.com We will be happy to assist you.

We want you to be completely satisfied with your purchase from us. If for any reason you are not satisfied, we offer a 30-day return policy. Please review the following guidelines to understand our return process:

To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. Additionally, you will need to provide the receipt or proof of purchase.

To initiate a return, please contact us at info@petitvagabond.com. We will provide you with instructions on how and where to send the package. Please note that returns sent back to us without prior authorization will not be accepted.

Damaged or defective items:
We carefully inspect and package each item before shipping to ensure it reaches you in perfect condition. However, if you receive a defective, damaged, or incorrect item, please contact us immediately upon receipt. We will work with you to evaluate the issue and make it right.

Exceptions to returns:
There are certain types of items that are not eligible for return. This includes perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Additionally, we cannot accept returns for hazardous materials, flammable liquids, or gases. If you have any questions about whether your item is eligible for return, please contact us.

Sale items and gift cards:
Unfortunately, we cannot accept returns for items purchased on sale or when a discount code was used. Gift cards are also non-returnable.

Exchanges:
If you wish to exchange an item for a different size, color, or style, the fastest way is to return the original item and make a separate purchase for the new item. This ensures a streamlined process and allows you to receive your desired item promptly.

Please feel free to reach out to us at info@petitvagabond.com if you have any further questions or concerns regarding our return policy. We are here to assist you and provide a positive shopping experience.